Caesars hotel and casino locations offer luxury and sophistication with great group and meeting space.Casino-entertainment name brand resorts: Harrah's, Caesars, and Horseshoe.I will not use an outside website again to book a stay of any kind. The difference this time may have been that before I booked directly with the casino hotel as opposed to using your website. Got the room I booked, it was clean and roomy it was as I expected. I had stayed at a Horseshoe at a different location before and it was great. There was no coffee pot in the room, the desk provided coffee shop coupons. The smoking of others on the floor could be smelled thru the vents of my room not pleasant. One card table type chair was available for seating other than the bed.

The room had poor lighting, giving the feel of an unclean room and was very small with the two beds. Thus it gave the feel of an unclean room before I even opened the door. The floor when out of the elevator to my room did not look like it had been vacuumed in more than a week. I would expect to make a reservation and get what is stated on the confirmation.

This was not presented on the website when I booked. I contacted the front desk and they explained they only guarantee a room, what I book is not always available no king deluxe was available. I checked in, asked for non smoking, they said none are available I went to my room and found it was two double queen beds. When I got my confirmation it said 'smoking' first hint I was headed for a disappointing stay. I selected a non smoking one king bed deluxe when I booked on line.

1010 casino center drive